Salesforce offers built-in tools that have made integration easier than ever. If you are a SaaS user, you would be aware of the platform’s great integration capabilities. Businesses with Salesforce have been making massive wins by leveraging the platform’s integration capabilities — unifying data and improving user experience.
When you integrate data on Salesforce, you prevent various limitations that you are experiencing otherwise. With integration, you longer need to sign in repeatedly on different systems as a single instance allows you to access diverse business features. Additionally, the data in apps are synchronized which eliminates the need to update data separately.
The Role of Salesforce Integration Consultant
Salesforce Integration Partners help you unify your on-premise and cloud systems so that data access is simple. An integration consultant can perform a wide range of operations depending ranging from development to automation. With the right Salesforce Integration Services, you will be able to:
Enhance customer satisfaction with personalized interactions
Boost the efficacy of team members
Sync sales and support team for quick action
Access data bi-directionally for easy data access and update
Tips to Hire the Best Salesforce Integration Partners
1. Use Your Network Well
To avail of the right Salesforce Integration Services, you need to use your established and extended network well. For this, engage with your business associates and partners to see if they have a known development partner who is well reliable in such services. If you don’t find any visit the top results for companies and connect with them on a one-by-one basis.
2. Research on Reliable Platforms
While there are various listing websites on the internet offering a top list of partners with certain services, only a handful of them are genuine. As a Salesforce Integration Partner, we will suggest you visit AppExchange and Clutch platforms. There you can search and filter companies based on their location, experience, services, budget, certifications, and other factors.
3. Well Rounded Expertise
Salesforce Integration Consultants should possess various skills that can help you ensure a successful partnership. For instance, if you want to integrate your sales software with Salesforce, you should look for an expert who not only has worked on has sales-specific experience but knows how to customize/develop a system so you make the most out of your system. So other than integration experience, a consultant should also have experience in implementation, customization, and development. Since it’s hard to find all such skills in an individual, you should look for a Salesforce Integration Partner with diversely skilled experts.
4. Ongoing Support and Budget
Salesforce is an evolving system that requires frequent updates and customization. For this, you need ongoing support. However, if you are on a limited budget, you may not be able to avail yourself of full-time support from your integration partner. Before you hire a Salesforce consultant, do check their support level post-implementation. If their ongoing support is flexible and within the budget, then only consider a partner’s services.
Bottomline
Hiring a Salesforce Integration Consultant can be a daunting task if you are just getting started on the platform with little to no knowledge about Salesforce. To hire the right group of professionals, you should begin by researching listing platforms as mentioned above. Once you shortlist and engage with companies, consider the above aspects like budget, post-implementation support, expertise, etc. By keeping the above considerations in mind, you should be able to hire the right group of experts for your much-needed implementation/integration on Salesforce.
