Improve Workforce Management With a Remote WFM Software

 Managing a remote workforce is difficult especially when you don't have a dedicated solution in place. To monitor employee performance, simplify task allocation, and communicate well with team members/clients, you need an advanced Workforce Management Solution.

So what are the features you should look for in an ideal WFM Software? In this blog, we have listed in detail the functionality aspect of remote work management solutions. Having developed solutions like iWork Remote, we have listed some of the crucial functionalities that every workforce management solution must possess.

Major Challenges in Remote Workforce Management

Traditional work management systems lack several features and capabilities, some of which include:

• Real-time employee monitoring 

• Automating processes and activities

• System scalability and integrability

• Centralized platform to store/share/access data

• Lack of communication tools

Features to Have In A Workforce Management Software

1. Time Tracking 

A WFM Software with a time tracking feature will help you monitor employee attendance and work hours better. Based on employee’s work hours, breaks requested leaves, and performance, you can devise a policy so that there is better compliance by the remote workforce.

2. Scheduling

With scheduling functionalities, administration managers/team leaders can create custom worker work rules for employees on a daily/weekly basis. Since task assignment is automated, it makes employees more aware of their targets and allows firms to plan.

3. Self-Service

Many small to medium-tier companies do not have dedicated tools for employee management and communication. An ideal Remote Workforce Management solution should have self-service capabilities allowing employees to fill timesheets, apply for reimbursement, check attendance, and engage with the HR department over various matters. Additionally, make sure your WFM Software is mobile-enabled to add convenience to your remote workforce.

4. Reporting and Analytics

While reporting simplifies your tasks and gives you a detailed insight into business operations,  analytics help you make decisions on those insights. With better reporting and analytics features, you can extract third-party data, create payroll faster, make decisions quickly, and collaborate with teams easily.

Bottomline

Employee management can be tough especially when you don’t have a dedicated solution in place for the remote workforce. To overcome the challenges of managing a remote workforce, organizations need a dynamic Workforce Management Solution Adding a solution like iWork Remote will allow you to centralize data, automate workflow, improve collaboration, and simplify performance monitoring.